Shipping policy

Shipping

We ship globally. For our shipping rates see below.

Australia Orders Postage Costs

The average freight cost for most retail orders is $12.95 within most areas of Australia.

Note: Larger items are measured on the cubic weight and may incur an extra fee.
All shipping costs are shown at the checkout. You can proceed through the checkout to confirm postage costs without placing your order. The very last order process is to confirm or decline placement of your order.

Delivery Time

MTK will dispatch orders within 24 business day hours (excluding custom orders) once payment has been confirmed.
If there are any delays due to stocking reasons MTK will notify you and you have the option of changing or canceling your order. Please allow 3-5 days for MTK approved courier deliveries. Please note, delivery cannot be made to postal boxes.

We hold no liability if you provide us with an incorrect postal address or later deliveries as this is done by an external company.

Any parcels that are returned to sender and need to be re-shipped will be at the cost of the customer.

Order Queries

Please call MTK Boutique during office hours (10am - 4pm) on +61 (0) 401 089 544 if you have a query, or email us at info@minitreasurekids.com

International Orders Postage Costs

New Zealand, Hong Kong, Japan, & Singapore
Standard Australia Post International flat rate at AU$100 up to 750g including insurance.

The Rest of the world
Standard Australia Post International flat rate at AU$100 for parcels up to 750g including insurance.

Important Note to Non Australian customers
You may have to pay import duties, customs charges and taxes in some countries. Before ordering please obtain details of these charges from Customs & Excise in the country the goods are being dispatched to. If you choose to return your items, unfortunately these charges will not be refunded to you.

Stock availability and Pricing

MTK  does not guarantee that all items are in stock, nor that prices are accurate. Where we become aware of any misdescription, we reserve the right to correct any error or omission.  Prices are subject to change without notice, both merchandise and shipping. Whilst we endeavor to fulfill all orders, please note some styles, sizes or colours may not be available at time of purchase - You will only be charged for items available. If an item is temporarily out of stock, you will be contacted and informed of the expected delivery date.
Please Note: All product images are digital and are for illustration purposes only. Colours and shades may therefore vary from image/description from those displayed by your monitor.

Once an order has been placed online, it cannot be adjusted.